Shipping policy
Last updated: August 12, 2026
At Daim's Collections, we work to process and deliver your orders as quickly and safely as possible. Please review the following shipping information before placing your order.
1. Order Processing
Orders are usually processed and dispatched within 3–5 business days after the order is confirmed.
Customized or personalized orders may require additional processing time. We will inform you if there is any significant delay.
2. Delivery Time
After dispatch, orders are generally delivered within:
- Major cities: 2–5 business days
- Other areas: 3–7 business days
- Remote areas: 5–10 business days
Delivery times are estimates and may vary depending on the courier service, location, weather, public holidays, or other circumstances beyond our control.
3. Shipping Charges
Shipping charges will be displayed at checkout before you complete your purchase.
Any applicable free-shipping offers will be clearly mentioned on our website and may be subject to minimum order values or other conditions.
4. Cash on Delivery
We offer Cash on Delivery (COD) where available.
Customers must provide a valid name, phone number, and complete delivery address when placing an order.
Please make sure you are available to receive your order and have the required payment ready at the time of delivery.
5. Tracking Your Order
Once your order has been dispatched, we may provide tracking information through WhatsApp, SMS, email, or another available method.
You can use the provided tracking information to check the status of your shipment.
6. Incorrect Address or Contact Information
Customers are responsible for providing accurate delivery information.
If an order is returned because of an incorrect address, incomplete information, unreachable phone number, or repeated delivery attempts, additional shipping charges may apply if the order needs to be resent.
7. Delayed or Lost Shipments
While we work with reliable courier services, delivery delays can sometimes occur due to circumstances beyond our control.
If your order appears to be significantly delayed or lost, please contact us so that we can coordinate with the courier and assist you.
8. Damaged Packages
Please inspect your package when you receive it.
If your order or product arrives damaged, contact us within 48 hours of delivery and provide your order number along with clear photos or videos of the package and product.
Please refer to our Return & Refund Policy for information about damaged or incorrect items.
9. Delivery Refusal
Once an order has been confirmed, customers are expected to accept the delivery.
Repeated refusal of Cash on Delivery orders without a valid reason may result in restrictions on future COD orders.
10. Contact Us
If you have any questions regarding shipping or delivery, please contact us:
Daim's Collections
WhatsApp: 03260643681
Email: daimcollections26@gmail.com
We reserve the right to update this Shipping Policy when necessary. Any changes will be posted on this page with an updated "Last updated" date.